Privacy Policy

Last Updated: February 15, 2025

1. Introduction

At TechNova ("we," "us," or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, postal address)
  • Professional information (company name, job title, industry)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Communication preferences and history

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Location data (based on IP address)
  • Cookie data and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Provide and Improve Services

  • Deliver the services you have requested
  • Process your transactions and payments
  • Improve and optimize our website and services
  • Develop new products and features
  • Provide customer support and respond to inquiries

3.2 Communication

  • Send important notices and updates
  • Provide information about our products and services
  • Send marketing communications (with your consent)
  • Respond to your questions and feedback

3.3 Security and Compliance

  • Protect against fraud and unauthorized access
  • Comply with legal obligations
  • Enforce our terms of service
  • Maintain the security of our systems

4. Data Sharing and Disclosure

We may share your personal information with:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, or that of our users or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Correct or update your information
  • Request deletion of your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where applicable)

7. International Data Transfers

We may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect or process personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

Email: info@technova.com
Address: 55 Mere Green Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B75 5BN, United Kingdom
Phone: +442039665566